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About Us

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Brooks Essential Oils, we are focused on providing natural and or organic products with the highest levels of customer satisfaction. We will do everything we can to meet your needs. Brooks Essential Oils was was created in 2016 and has inspired us to
create products that will help problematic people with hair scalp and skin issues and idea and practices to create our product line. I have learnt so much over the years and I also have many certificates in aromatherapy. We use herbs, oils, butters, teas, plant leaf, infused oils and cream to better your hair, skin and overall wellness. Our product line consist of some infused rosemary oil, Jamaican black castor oil, all of Jamaica just to name a few of the things we have carry and crafted to take of the hair and skin. We have a variety of offers to choose from, we are sure you’ll be happy with our products. Please feel free to contact us if you have any questions or concerns We provide natural and or organic hair and skin care product with no preservatives added. We source nothing but the best for you.

Contact Us 

289-675-8029

beauty@brooksessentialoils.ca

If you have any concerns or questions not answered here, don't hesitate to contact us. 

Free Shipping

$99

Brooks Essential Oils  only offers free shipping on orders of $99 or more, you do get free pickup when you order online.

Frequently Asked Questions

Refunds & Returns

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Privacy

Privacy Policy for www.brooksessentialoils.ca

At brooksessentialoils, accessible from www.brooksessentialoils.ca, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by brooksessentialoils and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in brooksessentialoils. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our webste
  • Improve, personalize, and expand our webste
  • Understand and analyze how you use our webste
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

brooksessentialoils follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Disclaimer Generator.

Cookies and Web Beacons

Like any other website, brooksessentialoils uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies”.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of brooksessentialoils.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on brooksessentialoils, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that brooksessentialoils has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

brooksessentialoils’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

brooksessentialoils does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Shipping & Pickup

Can I still shop online?
Yes! Brooksessentialoils.ca Yes we are available and ready to help you find what you need during this time. As always, we offer free shipping for online orders. Above $99 

Why is my shipment delayed?
We appreciate your patience with the shipping delays. Due to increased order volume and the impact of COVID-19, it may take longer than usual for your order to arrive. We are working to get orders out to you as quickly as possible. Keep an eye on your email for all order updates. We’ll send an email to you as items in your order ship, or if there are updates on the status of your order.

Where’s my order? Why isn’t there a tracking number yet?
We appreciate your patience. We are working to get orders out to you as quickly as possible. Tracking numbers for your order shipments become available once our carrier partners pick up the packages for delivery. We’ll send an email to you as items in your order ship, and this will contain a link to the most up-to-date tracking information for your order. You can also check your order status to get the latest shipping and tracking info.

Can I delay my shipment?
Once your order is placed, we start working on it right away. At this time, we are unable to delay or hold shipments.

Frequently Asked Question

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